Team

Meet our management team

Combining their expertise in mobile workforce technology and support services, our leaders know what it takes to help you do what you do – better.

Douglas Dick

EXECUTIVE DIRECTOR

I founded our parent company, VIPS International, long before email and the
internet existed. And I’m extremely proud to have guided the company through such vast technological change over the decades.

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We’re not just surviving the digital age. We are thriving.

I’m thrilled to have had so many clients and staff remain by our side through it all. And I’m excited to now bring our proven solution – used and loved by big brands across industries – to the aged and disability home care support services market.

Bruce Anderson

STRATEGIST AND IT LEAD

I joined VIPS International in 1989, expecting it to be just another steppingstone in my career. But here I am – all these year later – as an owner of VIPS.

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I love solving our customers’ productivity problems with smart tech solutions. And I strongly believe that no challenge is too great. All you need is lots of commitment – and a touch of creativity.

With cloud services, smart devices and our bespoke technology, so much more is possible. I can’t wait to find out what’s next.

Diana Farrow

CEO

I‘m a physiotherapist with experience in a range of clinical settings – including Aged Care. I developed service delivery and operational skills through my clinical roles and by managing allied health teams.

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Having over 30 years of physiotherapy under my belt, I understand the challenges when delivering therapeutic and care services within a range of settings. I know the importance of providing high-level care that safely meets or exceeds standards – while responding to ever-changing circumstances.

With a focus on managing home-based and other mobile support scenarios, the VIPS Care application is designed with operational real-life considerations in mind.  I’m excited to bring this time-saving and service-enhancing technology to the home and community care support services sector.